WELCOME TO AQUATEK WATER CONDITIONING’S FAQ PAGE OF FREQUENTLY ASKED QUESTIONS, ANSWERS AND TIPS!
Putting Your Unit in Bypass
When calling us for service and depending on the issue, you may hear us say to put the unit in bypass. If that is the case, this picture may help explain what it looks like. You unit may have a different lever but it is the same principal. Bypass simply means that the water will not flow through the unit until a technician arrives to fix the issue.
A Guide to Your Aquatek Water Conditioning Valve Panel
The below image provides an explanation of how to use and understand your Aquatek Water Conditioning Valve Panel.
Green Arrow Faucet flashing=unit will regenerate/backwash soon
Teal Arrow Alternates between the time and gallons or days until regeneration
Yellow Arrow Unscrew to open the panel
White Arrow Hold for immediate regeneration or tap for regeneration that night
Red Arrows After a loss of power and panel is flashing, tap one of the buttons to stop the flashing
A water drop will appear in the lower right corner of the panel when water usage is detected
Exposed Pond Lines are Subject to Freezing
If you have a pond water treatment system, exposed pond lines are subject to freezing in the winter months and could lead to a costly no-water situation. Click here to find out what you can do to help prevent exposed lines from freezing.
Will a water softener make my water safe to drink?
Pro Tip: Changing Your Pond Filter
Before changing the pond filter, please turn off your jet pump. And water use while changing the filter can cause air in the line, leading to a no-water situation.
Rotten Egg Smell in Hot Water
If you are experiencing a “rotten egg or sulfur” smell from your water, you’ll want to check to see if the smell is coming from running only your hot water vs. cold water. If the smell is only while running your hot water, you’ll want to check your anode rod in your hot water heater. Not only will an old, rusty anode rod create a smell, you may also notice an orange tint to your water. It’s a good idea to have your water heater inspected or serviced by a plumber if this is an issue.
Does Your Spring Water Really Come From a Spring?
Yes! Our water comes from a certified spring in Fairfield County, Ohio. The water is filtered and ozonated before transport. After it arrives at our supplier, it goes through additional filtering, carbon, and sediment down to one micron. The water is again ozonated before bottling.
In addition, each 5-gallon and 3-gallon water container goes through a disinfection process giving you the safest, cleanest drinking water possible.
Turn Off Water When Leaving for Vacation
If you are planning on leaving for the weekend, week or even the winter months, turning off your water will help avoid headaches when returning home. No one wants to come home to an unplanned flood or leak in their home due to a water pipe breaking.
Buying or Building a Home and Your Water
Water is essential to consider when buying or building a home. Learn more here Know Your Water When Buying or Building A Home
Aquatek Water Conditiong Blog Posts
It’s never too early to start dreaming of spring, even if we are a few months away! Since spring is truly around the corner, we are excited to announce that we have added a few new products to our pond maintenance line. What is even better, is that these products can be used in ponds at temperatures lower than 50 degrees!
Hair can be an especially important asset for many people. Have you ever heard anyone say, “Do not mess up my hair”? I know I have, and I may be guilty of saying it myself! Recently, a hair stylist asked me if treating water can help with a person’s hair. By the...
Pond lines are subject to freezing when above water line, or left uninsulated. It is very important for those who have Pond Water Treatment Systems to check the lines in their pond to make sure they are submerged under the water. Exposed lines are subject...
A common question we are asked is, “What the difference between “Box Store” water treatment equipment vs. going directly to an Independent Water Treatment Dealer like Aquatek Water Conditioning?” It really is a great question, because we,...
Building or buying a home can be an exciting experience. But it can also be full of stress and headaches when unexpected or unplanned situations arise. Whether you are building or buying a home, you will need water. Knowing the water situation will help you...
While we all would love to find nuggets of gold falling into our glass when turning on the kitchen faucet each morning, unfortunately, that isn't a reality. Learn what can really be in our water! Here in Northwest Ohio and Southeastern Michigan, water quality and...
Warm weather is on its way and thoughts of lazy summer days of children playing outside for hours on end and swimming may be floating through our minds. Many enjoy a pond on their own property for many reasons -- the beauty, the refreshing dip in the pond after a...
The year 2020 has been an interesting one for us at Aquatek Water Conditioning! We, as so many others, are navigating through uncharted territory as we continue to understand how to safely and effectively serve our customers. COVID-19 has most certainly brought...